- info@ethnicblossoms.com
- 24/7 Customer Support
Shipping and return :
Shipping Policy:
At Ethnic Blossom, we strive to ensure a smooth and hassle-free shopping experience for our customers. Here’s an overview of our Shipping Policy:
Order Processing:
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We process orders promptly, typically within 1-2 business days after payment confirmation. Please note that processing times may be longer during peak seasons or promotional periods.
Shipping Methods and Delivery Times:
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We offer various shipping methods to cater to your needs. The available options and estimated delivery times will be displayed during the checkout process. Please note that delivery times may vary depending on your location and the shipping carrier.
Shipping Charges:
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Shipping charges are calculated based on the weight, dimensions, and destination of your order. The applicable shipping fees will be displayed during the checkout process. Occasionally, we may offer free shipping promotions for eligible orders.
Order Tracking:
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Once your order is shipped, we will provide you with a tracking number via email or through your account. You can use this tracking number to monitor the progress of your shipment.
International Shipping:
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We offer international shipping to select countries. Please note that customs duties, taxes, or other fees may be applicable upon delivery, depending on your country’s regulations. These charges are the responsibility of the customer.
Return and Refund Policy:
We want you to be completely satisfied with your purchase from Ethnic Blossom. If you are not satisfied with your order, we offer a flexible return and refund policy:
Eligibility:
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To be eligible for a return, the item(s) must be unused, in their original condition, and returned within the specified timeframe (usually within 14 days of receiving the order). Certain products, such as intimate apparel or personalized items, may not be eligible for return due to hygiene or customization reasons.
Return Process:
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To initiate a return, please contact our customer service team with your order details. We will guide you through the return process, including providing you with the necessary return address and instructions. Please ensure that the item(s) are securely packaged to prevent damage during transit.
Refund:
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Once we receive and inspect the returned item(s), we will process the refund to your original payment method. Please note that the refund amount may be subject to deductions for any applicable shipping charges or restocking fees.
Exchanges:
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We currently do not offer direct exchanges. If you wish to exchange an item, we recommend returning the unwanted item for a refund and placing a new order for the desired item.
Return Shipping Costs:
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The cost of return shipping is the responsibility of the customer unless the return is due to a mistake on our part, such as a defective or incorrect item.
We encourage you to carefully review our Shipping and Return policies before making a purchase. If you have any questions or require assistance, please contact our customer service team, and we will be happy to help you.